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Phone agent

A Hebrew AI voice bot: a phone agent that takes action

A Hebrew AI voice bot that holds a natural call, checks your CRM and calendar, books meetings and hands off to a person with a summary.

A Hebrew AI voice bot holds a natural phone conversation: it understands what the caller wants, asks follow-up questions, checks your CRM and calendar and takes an action, such as booking a meeting or opening a service ticket. When needed it hands off to a person along with a summary, so the customer does not explain everything again.

Who it is for

  • Clinics, service firms and businesses with many scheduling and reminder calls
  • Sales teams that want to qualify leads before passing them on
  • Service desks with repetitive, high-volume calls
  • Anyone who wants high availability without loading the team

What we build

  • Lead screening and qualification

    Asks fixed questions, scores relevance and passes only qualified leads to sales.

  • Booking, changing and cancelling meetings

    Checks calendar availability, offers alternatives, sends confirmation and updates the status.

  • Basic customer service

    Order status, opening hours, subscription renewal or opening a service ticket.

  • Collections and reminders

    Reminder calls for payments, documents or appointments, with high consistency.

  • A smooth handoff to a person

    Clear handoff conditions and a call summary, so no customer explains everything again.

How the work goes

  1. Map repetitive calls

    Which calls come in most, how long they take and where the bottlenecks are.

  2. Pick one use case

    For example scheduling or lead screening, not a full call center from day one.

  3. Connect telephony and systems

    Telephony, CRM, calendar and notifications, using n8n or Make.

  4. Pilot and improve

    Limited call volume, listening to recordings and improving phrasing, delays and logic.

See our full process

Frequently asked questions

It is built to understand spoken Hebrew, but quality is tested in every project against names, numbers, slang, background noise and switching between Hebrew and English, on real conversations from your business.

In sensitive complaints, complex sales calls, sensitive legal, financial or medical cases and for customers who need personal attention. The right model is a combination: the bot on the first layer and a person exactly when needed.

CRMs, calendars, Google Sheets, accounting and billing systems, helpdesks, WhatsApp, SMS and email, mostly through n8n or Make.

By the share of calls completed without a human, the handoff rate, average handling time, correct intent recognition, call abandonment, meetings booked and satisfaction.

There is no fixed package. Price is set after scoping and depends on call volume, the number of integrations and flow complexity.

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